Research and design services with a human centred approach.

Services

A summary of what we do ↓

Research + verify insights

By conducting research and observing users and customers, we document their key interactions and dependencies. We base our design process on in-depth insights and co-creation. We present insights early with stakeholders and use as a prompt for co-creation later.

Define problems + co-create solutions

Together with stakeholders, we define the challenges faced by the organisation and the problem scenarios faced by end-users. Then we create a specific understanding of who the target end-user is. Next, we determine what success looks like and prioritise the challenges by importance to the end-user and the organisation.

Design prototypes + validate

A hypothesis is used to come up with ideas for solutions. By clustering ideas and empathising with end-user needs our design concepts address a relevant problem scenario. We build iterative concept models quickly and test ideas with end users Creating prototypes allows us to get feedback from users and gain empathy.

Implementation + contractors

Our contractor service enables us to stand up a fully outsourced Agile team to help you fully scope the prototypes and implement a design for live deployment. We can also add flexible design and digital contractors to help you manage and augment your existing team.

Learn about our approach and design methods

Pavlina Koleva

Senior Designer

Focusing on visuals and interface design, Pavlina is interested in creative design models like Design Thinking and Human Centred Design.

Edward Conmy

Founder, Director of Strategy

Edward is an advocate for research led design methods and how Agile design talent can have an outsized impact on product and service innovation for organisations.

Juan Menendez

Design Lead

Service, UX and innovation designer with over ten years international experience, Juan is a specialist in solution co-creation and end user validation.

Deepa Modi

Talent Manager

With several years of international recruitment experience under her belt Deepa is excited to build bespoke, Agile design teams to crack difficult challenges for our clients.

Learn more about some of our recent projects.

Case Studies